In accordance with the LGPD – Law No. 13.709/2018

Hhbet5 Privacy Policy – Data Protection in Brazil

The hhbet5 takes its users' privacy seriously. Here we explain clearly what data we collect, how we use it, who we may share it with, and what your rights are as a data subject — all in compliance with the LGPD.

Last updated: January 2026 Brazilian Portuguese Version

How hhbet5 Protects Your Data

Six principles that guide our entire privacy policy

256-Bit SSL Encryption

All communication between your device and the servers of the hhbet5 is encrypted with 256-bit SSL — the same standard used by digital banks such as Nubank and Itaú. Your personal and financial data is never transmitted as plain text.

LGPD Compliance

The hhbet5 operates in full compliance with the General Data Protection Law (Lei nº 13.709/2018). We collect only the data necessary to provide our services, with a clear legal basis for each type of processing carried out.

You Control Your Data

Users of the hhbet5 have the guaranteed right to access, correct, port, and request the deletion of their data at any time. The process is straightforward and can be initiated directly through platform support, with no red tape.

No Data Selling

The hhbet5 does not sell, rent, or transfer users' personal data to third parties for commercial purposes. Your data is used exclusively to operate the platform, verify identity, and fulfill legal obligations.

Data Minimization

We collect only what is strictly necessary for each purpose. The hhbet5 does not collect information that is not relevant to registration, identity verification, payments, or the secure operation of the platform.

Data Protection Officer (DPO)

The hhbet5 maintains a Data Protection Officer (DPO) responsible for ensuring LGPD compliance and handling data subject requests. You can contact the DPO by email at suporte@hhbet5.best with the subject line "LGPD – Data Subject Rights".

This Privacy Policy describes how the hhbet5 collects, uses, stores, and protects its users' personal data. By registering or using the platform, you confirm that you have read and understood this document. If you have any questions, our Portuguese-language support is available 24 hours a day.

01 Data Controller

The controller of the personal data collected by the platform hhbet5 is the company that operates the hhbet5.best website. For the purposes of this Policy, we refer to it as "hhbet5", "we" or "our".

The hhbet5 is responsible for all decisions regarding the processing of users' personal data — from collection through to deletion — and is accountable to the National Data Protection Authority (ANPD) and to data subjects as required by the LGPD.

For questions, requests, or complaints related to data processing, the official contact channel for the hhbet5 is the email suporte@hhbet5.best with the subject line "LGPD – [request type]".

02 Personal Data Collected

The hhbet5 collects personal data according to the purpose and necessity of each stage of platform use. See the breakdown by category:

Registration Data

  • Full name as shown on official ID;
  • CPF (Individual Taxpayer Registration);
  • Date of birth;
  • Full residential address (street, number, unit, neighborhood, city, state, and zip code);
  • Mobile phone number;
  • Email address.

Identity Verification Data (KYC)

  • Photo ID document (RG, CNH, or passport) — front and back;
  • Recent proof of address;
  • Proof of ownership of the Pix key or bank account used;
  • Verification selfie, when requested by the KYC system.

Financial Data

  • Pix key used for deposits and withdrawals;
  • Credit or debit card details (partially masked number, expiry date, and card brand — the full number is never stored in plain text);
  • History of deposits, withdrawals, and transactions made on the platform.

Usage and Browsing Data

  • IP address and approximate geographic location;
  • Device type, operating system, and browser;
  • Pages visited, session duration, and interactions with the platform;
  • Betting and gaming history on the hhbet5;
  • Access logs and security events.

Sensitive data: The hhbet5 does not collect sensitive personal data such as racial or ethnic origin, religious belief, political opinion, or health data, except where strictly necessary to comply with specific legal obligations, under the appropriate legal basis provided by the LGPD.

03 Data Processing Purposes

Each piece of data collected by the hhbet5 has a specific and proportionate purpose. We do not use data beyond what is necessary to operate the platform safely and effectively.

Data Category Primary Purpose Secondary Purpose
Registration data Create and manage the user's account on the platform Account communications, promotions, and updates
KYC Documents Identity verification and fraud prevention Compliance with regulatory obligations (AML/KYC)
Financial data Process deposits and withdrawals via Pix, boleto, and card Anti-money laundering and tax reporting
Usage data Ensure platform operation and security Experience personalization and service improvement
Betting history Correct bet settlement and payment of winnings Responsible gambling tools and risk pattern detection
IP address / device Prevention of unauthorized access and fraud detection Compliance with applicable geographic restrictions

04 Legal Basis for Processing (LGPD)

All personal data processing carried out by the hhbet5 has a legal basis under Article 7 of the LGPD. The legal bases applied are:

  • Contract performance — processing required to fulfill the service agreement entered into at registration, including account management, bet processing, and payments via Pix;
  • Compliance with a legal or regulatory obligation — identity verification (KYC), anti-money laundering (AML), tax reporting, and compliance with Brazilian Sports Betting regulations;
  • Legitimate interest — fraud prevention, platform security, detection of multiple accounts, and improvement of user experience, provided it does not override the fundamental rights and freedoms of the data subject;
  • Consent — sending marketing communications, personalizing offers, and using non-essential cookies. Consent may be withdrawn at any time.

When the hhbet5 relies on legitimate interest as a legal basis, it first conducts a balancing test to ensure that the processing does not disproportionately interfere with data subjects' rights.

05 Data Sharing with Third Parties

The hhbet5 does not sell users' personal data. Data sharing occurs only in the situations described below, always with the goal of operating the platform securely and within the law:

Service Providers (Processors)

The hhbet5 uses third-party companies for certain operational functions, which act as data processors under the platform's direct instruction:

  • Payment processors — to process transactions via Pix, bank slip, credit and debit card, PicPay, Mercado Pago, and TED;
  • Identity verification providers — to carry out the KYC process securely and accurately;
  • Cloud infrastructure providers — for secure data hosting with encryption at rest;
  • Live Casino and slots game providers — minimal session data shared to ensure correct game settlement.

All data processors of the hhbet5 are bound by data processing agreements requiring compliance with the LGPD and prohibiting the use of data for their own purposes.

Competent Authorities

The hhbet5 may share data with Brazilian public authorities — such as the Receita Federal, COAF (Financial Activities Control Council), and the Judiciary — when legally required or in response to a duly substantiated court order.

The hhbet5 does not transfer personal data to companies outside Brazil without ensuring that the destination country or receiving organization offers protection equivalent to the LGPD, as described in Section 11 of this Policy.

06 Cookies and Tracking Technologies

The hhbet5 uses cookies and similar technologies to ensure the platform functions correctly, improve user experience, and analyze service performance. See the types used:

Essential Cookies

They are required for the basic operation of the hhbet5 — such as keeping the user session active, storing language preferences, and ensuring transaction security. They cannot be disabled without affecting account functionality.

Analytical Cookies

Allow the hhbet5 understand how users navigate the platform — which pages are visited most, where difficulties arise, and how much time is spent in each section. This data is used in aggregated and anonymized form to improve our services.

Preference Cookies

Store the user's personalized preferences within the hhbet5, such as favorite odds, sports followed, and interface settings. They enhance the experience without collecting sensitive data.

How to Manage Cookies

You can manage or disable non-essential cookies through the consent banner displayed on your first visit to the hhbet5 or through your browser settings. Disabling essential cookies may affect core features such as login and bet processing.

07 Data Security

The hhbet5 applies robust technical and organizational measures to protect users' personal data against unauthorized access, alteration, disclosure, or destruction:

  • Encryption in transit — 256-bit SSL/TLS on all communications between user and server;
  • Encryption at rest — data stored on servers with AES-256 encryption;
  • Access control — only employees with a legitimate business need have access to personal data, with every access logged;
  • Two-factor authentication — available to users who want an additional layer of account protection;
  • Continuous monitoring — intrusion detection systems and automatic alerts for suspicious activity;
  • Encrypted backups — regular data backups performed in isolated environments.

In the event of a security incident: The hhbet5 commits to notifying the ANPD and affected users within a reasonable timeframe, as required by the LGPD, providing information about the nature of the incident, the data involved, and the measures taken to mitigate the damage.

08 Data Retention and Deletion

The hhbet5 retains users' personal data for as long as necessary to fulfill the purposes for which it was collected, in accordance with mandatory legal retention periods:

  • Registration and KYC data — retained for a minimum of 5 (five) years after account closure, in accordance with anti-money laundering requirements (Law No. 9.613/1998);
  • Financial transaction history — retained for 5 (five) years for tax and compliance purposes;
  • Betting and gaming history — retained for 2 (two) years after account closure for audit and dispute resolution purposes;
  • Access and security logs — retained for 6 (six) months, in accordance with the Brazilian Internet Civil Rights Framework (Law No. 12.965/2014);
  • Marketing data (with consent) — retained until consent is withdrawn.

After the retention period, data is securely deleted or irreversibly anonymized. Requests for early deletion submitted by the user will be honored to the extent they do not conflict with legal obligations requiring data retention.

09 Your Rights as a Data Subject (LGPD)

The LGPD grants you, as the data subject whose personal data is processed by the hhbet5, the following rights, which may be exercised at any time through the contact channel indicated in Section 13:

Access

Confirm whether we process your data and obtain a copy of the information that the hhbet5 holds about you.

Correction

Request the update or correction of incomplete, inaccurate, or outdated information in your account.

Deletion

Request the deletion of data processed on the basis of consent, subject to mandatory legal retention periods.

Portability

Request your data in a structured, machine-readable format for transfer to another service provider.

Withdrawal of Consent

Withdraw consent for processing based on this legal ground, such as marketing communications.

Sharing Information

To find out which public and private entities the hhbet5 shared your personal data.

To exercise any of these rights, send an email to suporte@hhbet5.best with the subject line "LGPD – [right requested]" and your registered CPF number. The hhbet5 will respond within 15 (fifteen) calendar days, as required by the LGPD.

10 Minors

The hhbet5 is a platform intended exclusively for individuals aged 18 (eighteen) years or older. We do not intentionally collect personal data from minors.

During the registration process, the user declares they are at least 18 years old. Identity verification (KYC) confirms this information based on the official document provided. Accounts created by minors are closed immediately upon identification, with the CPF used being permanently blocked.

If you suspect that a minor is using the platform, please contact the hhbet5 immediately via live chat or by email at suporte@hhbet5.best.

The hhbet5 is strictly prohibited for users under 18. Legal guardians who identify any attempted use by a minor must report it to support immediately so the account can be closed and the data deleted.

11 International Data Transfers

In certain operational situations, the hhbet5 may use infrastructure providers or services located outside Brazil. When this occurs, the hhbet5 ensures that any international data transfer meets at least one of the following criteria required by the LGPD:

  • The recipient country provides a level of personal data protection equivalent to that required under the LGPD, as assessed by the ANPD;
  • The hhbet5 has entered into a specific contractual instrument (standard contractual clauses) with the data recipient, ensuring the rights of Brazilian data subjects are protected;
  • The data recipient holds recognized certifications or codes of conduct that ensure a level of protection equivalent to that of the LGPD.

Under no circumstances will the hhbet5 transfers users' personal data to countries or organizations that do not offer adequate protection without the necessary contractual safeguards.

12 Changes to This Privacy Policy

The hhbet5 may periodically review this Privacy Policy to reflect changes in legislation, data processing practices, or platform features. Any update will be communicated as follows:

  • Email notification sent to the address registered on the user's account;
  • Prominent notice on the platform during the transition period;
  • Update of the revision date in the header of this document.

Changes that expand data collection or introduce new processing purposes will be communicated at least 15 (fifteen) days in advance. Continued use of the platform after the new terms take effect constitutes acceptance of the changes. If you do not agree with the changes, you may close your account as described in the Terms and Conditions of the hhbet5.

The most recent version of this Policy is always available at hhbet5.best/privacy-policy. Previous versions may be requested from the DPO via the contact email.

13 Contact, DPO, and Complaints

To exercise rights granted under the LGPD, ask questions about this Policy, or file a complaint regarding data processing by the hhbet5, use the channels below:

  • DPO Email — suporte@hhbet5.best with the subject line "LGPD – [request type]". Responses within 15 calendar days;
  • Live chat — available 24 hours a day, 7 days a week, directly on the platform. Average response time: under 3 minutes;
  • National Data Protection Authority (ANPD) — if the request is not satisfactorily resolved by the hhbet5, you have the right to file a complaint with the ANPD, the federal authority responsible for enforcing the LGPD in Brazil.

Policy version: January 2026. This Privacy Policy fully supersedes all previous versions published by the hhbet5. To request earlier versions, please contact the DPO.

Privacy Questions at hhbet5

The most common questions from Brazilian users about data protection and the LGPD on the platform.

See All Questions

No. The hhbet5 does not sell, rent, or share users' personal data with third parties for commercial purposes. Data is shared only with service providers that support platform operations (such as payment processors and KYC services), always under contract prohibiting use of the data for their own purposes, and with public authorities when required by law.

You may request the deletion of your data by emailing suporte@hhbet5.best with the subject line "LGPD – Data Deletion" and the CPF registered on your account. The hhbet5 will respond within 15 calendar days. Please note: data that must be retained by law (such as financial history and KYC records for 5 years) cannot be deleted before the legal retention period expires, even upon the data subject's request.

The hhbet5 stores the Pix key linked to your account to process withdrawals, as required by the account ownership verification process. Full credit card numbers are never stored — only masked partial details are retained for display in your transaction history. All payment processing is handled by PCI-DSS certified providers.

Yes. You can manage your cookie preferences through the consent banner displayed on your first visit or through your browser settings. Analytics and preference cookies can be disabled without significantly affecting basic platform use. Essential cookies — responsible for keeping your session active and ensuring transaction security — cannot be disabled without affecting your account functionality on the hhbet5.

Yes. The hhbet5 operates in compliance with Brazil's General Data Protection Law (Law No. 13.709/2018). The platform maintains a legal basis for each type of data processing, appoints a Data Protection Officer (DPO), applies appropriate technical security measures, and upholds data subjects' rights as provided by law. Any questions or complaints may be directed to the DPO or to the ANPD.

Identity verification documents (KYC) submitted to the hhbet5 are retained for a minimum of 5 (five) years after account closure, as required by Brazilian anti-money laundering legislation (Law No. 9.613/1998). During this period, documents are stored with encryption and accessible only by authorized compliance staff. After the legal retention period, they are securely deleted.
Responsible Gaming at hhbet5

In addition to protecting your data, the hhbet5 cares about user well-being. The platform offers self-control tools such as deposit limits, session time alerts, and self-exclusion — all available in your account settings. Betting is entertainment and should stay that way. The hhbet5 is exclusively for users aged 18 and over. For more information, visit Responsible Gambling.

Deposit Limit
Daily, weekly, or monthly
Time Control
Extended session alerts
Self-Exclusion
Temporary or permanent
18+ Only
Mandatory verification

Your Data Protected, Your Bet Safe at hhbet5

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